“How do you handle returns/refunds?”

All purchases through Cannabis NB are final sale. The only case that a return or refund would be considered directly by Cannabis NB is in the case of an online order wherein the product was found to be broken (for example, a broken water pipe) or the incorrect product was shipped.

In any scenario related to cannabis product issues and inquiring about refunds, customers should contact the producer directly via the toll-free number stated on their product labeling.

The full Cannabis NB return policy can be found here.